Clementine

YOUR FIRST VISIT

We have put together some information on what to expect before, during and after your first visit with our team, including:

how we'll get in touch with you,

how to prepare for your first visit,

what to expect at your first visit, and

what to expect at your follow-up visits.

GETTING IN TOUCH

Logistics Call

A member of our administrative team will reach out to you based on your inquiry. Sometimes we receive referrals straight from your Primary Care Provider (PCP), sometimes we have client’s reach out to us via our website, giving us a call, or sending us a message through HealthProfs.com. No matter which way you reach us, someone will either:

  • Follow up via email to find the best time to have a “Logistics Call”

  • Try calling you back and finding the best time for the Logistics call. 

  • Please note, we recommend that you reach out via email or our website. We are with clients throughout the day, so contacting us this way ensures that we can schedule a time to connect with you when we can give your call the full time and attention it deserves.

What is a Logistics Call?

A logistics call is basically a 5-10 minute phone call where we learn the basics of what you are looking for in terms of support and your goals for your health. We discuss briefly the Nourished Lifestyles philosophy to ensure we are a good match for you. Then we go over the logistics:

  • Booking your initial session 

  • Payment

  • And the importance of completing your paperwork (which is all electronic now thankfully!)

 

PREPARING FOR YOUR VISIT

After Your Logistics Call and Before Your First Visit​

You will receive a link to our secure client portal. Here you will need to complete the necessary forms for receiving nutrition counseling. 

  • Notice of Privacy Practice (HIPPA compliance acknowledgement) 

  • Practice and Financial Policies (e.g. cancelation policy)

  • Demographic forms (e.g. name, address, birth day - things we need for insurance billing)

  • Brief nutrition intake form (e.g. what is your medical history, what medications/supplements do you take)

  • Upload:

    • A photo of the front and back of your insurance card. 

    • Your most recent lab work (if available)

  • If you are receiving counseling via telehealth, you will be asked to consent for telehealth 

  • (Optional) Release of information (if you are requesting your nutrition counseling records to be sent to another medical provider)

 

Don’t worry, if you need any help completing this, please reach out to our team! 

 

AT YOUR FIRST VISIT

Not sure what to expect? Many of our clients have never been to a dietitian and aren’t sure what to expect.

Initial visits are usually 60-75 minutes in length. During this visit, we will discuss your medical history, current lifestyle considerations, food preferences and exercise habits. From the information gathered, we work together to develop a plan tailored to meet your individual needs and to promote long-term success.

Really, this first appointment is about getting to know each other and starting to build a relationship. Your dietitian will ask you to share your story as to why you reached out and what you are looking to gain. We go into the medical stuff- getting a little more detail than what we ask on the intake forms. Then we focus on goal setting, looking at the information you provided, we’ll set up some short and long term goals and strategize ways to achieve these goals. 

 

FOLLOW-UP VISITS

Your follow-up visits are designed to monitor progress and adjust your goals. They may be 30 or 60 minutes, depending on your needs. Lifestyle change is an on-going process, especially since life likes to throw us curve balls! New information, problem-solving and encouragement are important reasons why most of our clients return for follow-up visits.

 

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